The Search Economy: Why Conversion is Everything in The Search Economy

In this episode of the SCORE series, the methodology Pneuma uses to help their clients find their next customer, David and Brett discuss conversion. They discuss how to overcome the challenges of earning the click, definitions around conversion, and share customer examples.

The Search Economy: Why Conversion is Everything in The Search Economy

Have you ever felt like you're spinning your wheels, investing time and money into SEO efforts but not seeing tangible results in the form of increased conversions and revenue? It's a frustrating scenario that plagues countless businesses in the ever-evolving search economy. You're driving traffic to your website, but those hard-earned eyeballs seem to evaporate without translating into paying customers or leads.

In an era where only 22% of businesses rate their conversion rates as "good" or better, according to Econsultancy, it's clear that the real battle lies in converting those visitors into loyal customers and tangible revenue. As David Riggs, CEO of Pneuma, emphatically states:

"Ultimately, we just want those conversions to attribute to cash."

The good news? With the right strategies and mindset, you can turn your website into a conversion powerhouse, maximizing the return on your SEO investments. In this comprehensive guide, we'll dive deep into the art of conversion optimization, gleaning insights from David Riggs' expertise in the field.

What is Conversion in the Search Economy?

Before we delve into the nitty-gritty of conversion optimization, it's crucial to understand what constitutes a conversion in the context of The Search Economy. According to Riggs, a conversion should be directly tied to revenue generation:

"A conversion has to be something that you can attribute revenue to, And, I'll dive into that. Right? It shouldn't be something that's 9 clicks away from revenue."

The key is to focus on actions that directly drive revenue, such as form submissions for B2B companies or product purchases for e-commerce businesses. Riggs emphasizes the importance of understanding the customer's intent behind their searches:

"Understand why they're searching, not just what they're searching. SEO, professionals and firms all around get caught up on the keyword and not the intent or the motive behind the keyword."

By aligning your conversion goals with the user's intent, you can create a more seamless and satisfying experience, ultimately increasing the likelihood of conversion.

Overcoming the Conversion Hurdles: Strategies for Earning the Click

In The Search Economy, earning clicks is the first hurdle on the path to conversion. Even if you're ranking well for relevant keywords, your page titles and meta descriptions play a crucial role in enticing users to click through to your website. Riggs offers valuable insights on optimizing these elements:

"Shorter is always better in my opinion because it's easier to read. People are, we have short attention spans."

"Simple is better, more straightforward is better. Like, what am I gonna get if I click on this page? Am I getting 20% off? Put 20% off if you click and, like, make it simple."

By crafting concise, compelling, and straightforward page titles and meta descriptions, you can increase your click-through rates and drive more qualified traffic to your site.

Additionally, leveraging social proof and using language that resonates with your target audience can be a powerful differentiator:

"One of my favorite easy ways that I almost always seem to work is, put the words of your customers, whether let it inspire the copy that you have or literally make it the copy."

By incorporating customer testimonials or using phrasing that aligns with your audience's pain points and motivations, you can increase the perceived relevance and trustworthiness of your search listings.

Finally, understanding the user's search intent can help you craft more compelling and relevant messaging:

"If I'm searching for coffee shops in Denver, what am I really going for? Am I going for which one's gonna have the best latte? Which one is the most famous?"

By tailoring your messaging to the specific needs and desires behind the search query, you can increase the likelihood of earning that coveted click.

Conversion Optimization: Removing Friction and Enhancing User Experience

Once you've successfully driven qualified traffic to your website, the next challenge is to optimize the user experience and remove any friction that could hinder conversions. Riggs emphasizes the importance of simplicity and streamlining the conversion process:

"Less clicks, the better. There's a great book that was recommended to me a while back called WAYMISH, why are you making it so hard? And then the title goes on for me to give you my money."

"The number one easiest thing that I think people can do is simplify down your calls to action. You should only have 2 on your site."

By reducing the number of steps or clicks required to complete a desired action, you can significantly improve the user experience and increase conversion rates.

Additionally, leveraging customer insights can be a goldmine for optimizing your conversion process:

"When's the last time you purchased something? How do you purchase it, and what did you find good or bad about it? Use that as a learning lesson for how you set up, your site to convert."

By understanding the pain points and preferences of your target audience, you can identify and eliminate any friction points that may be hindering conversions.

Riggs shares a powerful case study involving a staffing agency client, illustrating the impact of streamlining the conversion process:

"Streamlining that down into just one option, putting it in front of them and making it short and simple for them to just fill out the information and have somebody call them and find time to have a longer conversation was far more successful."

By simplifying the lead capture process and reducing the number of steps required, the client was able to significantly improve their conversion rates and capture more qualified leads.

Mastering the Art of Conversion

In The Search Economy, conversion is the ultimate measure of success, directly impacting revenue and growth. Optimizing for conversion requires a customer-centric approach, deep understanding of search intent, and a relentless pursuit of frictionless user experiences.

By implementing the strategies outlined in this guide, you can turn your website into a conversion powerhouse, maximizing the return on your SEO investments. Remember, the key is to focus on revenue-driving actions, craft compelling messaging that resonates with your audience, and continuously iterate to remove any obstacles that hinder conversions.

As Riggs eloquently states:

"In a weird way, visitors on your site want to be directed into an offer. Don't give them the freedom."

Embrace this mindset, and watch your business soar in The Search Economy. Start by evaluating your current conversion strategies, identifying areas for improvement, and implementing the tactics outlined in this post. The path to increased conversions and revenue is within reach – it's time to take action

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